Need a hand with the MFTC app? Email
trainwithmftc@gmail.com
and a real person at the studio will get back to you. Include the email address on
your MFTC account so we can find you.
Common questions
-
I cannot sign in.
Tap "Forgot password" on the sign-in screen and we will email you a link to set a new one. If you were invited by your coach and never set a password, use the link in your invite email or ask us to resend it.
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I need to cancel or move a session.
Open the Sessions tab, tap the session, and choose cancel or reschedule. If you are inside your plan's cancellation window you will get a reschedule credit to rebook with. Outside the window, email us and we will sort it out with your coach.
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I want to change my weekly schedule.
Sessions tab, "Request schedule change". Your coach reviews the times you pick and confirms them. Your first weekly schedule after your assessment is free to set.
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I need to change or cancel my plan.
Account tab, Plan. You can switch plans, add or drop nutrition coaching, and cancel from there. Cancelling leaves your plan active until the end of the period you have paid for.
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I want to delete my account.
Account tab, then "Delete account" at the bottom. It is immediate and cannot be undone. See the account deletion page for exactly what is removed.
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Something in the app is broken.
Email us with your name, the phone you are using, and what you were doing when it went wrong. Screenshots help.
Training with us
The app is for clients of Marathon Fitness Training Center in West Covina, California.
If you are not training with us yet and want to start, visit
thecoachpeters.com
or email us and we will set up your assessment.
See our privacy policy
for what we collect and why, or the
account deletion page
to close your account.