Delete Your Account

You can request deletion of your MFTC account and the data that goes with it at any time. Deletion covers your profile, health and fitness information, nutrition logs, progress history, bookings, and notification history.

Delete from the app

Open the MFTC app, go to the Account tab, scroll to the bottom and tap Delete account. Enter your password to confirm. Deletion is immediate and cannot be undone: your account stops working right away and the data listed above is removed. An active plan is cancelled at the same time, so nothing bills you afterwards.

If you cannot reach the app

Email trainwithmftc@gmail.com from the email address on your MFTC account with the subject "Account deletion request". We will confirm the request and delete your account, typically within 30 days.

What is kept

Payment records are retained as required for tax and accounting purposes. These live with our payment processor, Stripe, and contain no health or fitness information.

If you are a parent, your children keep their own accounts and training schedules when you delete yours, and your coach is told to re-link them. Ask us to delete a child's account too and we will.

See our privacy policy for the full picture of what we collect and why.